Common Questions

At Fairy Boss, the complete satisfaction of our customers is our top priority.

Check out some of our frequently asked questions below to get the information you’re looking for.

Contact us via email info@fairyboss.com with any other thoughts or questions.

How can I pick up a proper size for my dog?

  • Just ask us which size fits the best for your dog ;)

  • Read our sizing guide

  • For optimal sizing, the dog must be standing when measuring to include the entire span of the paw and the nails.

  • Don't forget to do separate measurements for paws length and width.

  • Front paws and hind paws sizes may be different. Usually, the dog's hind paws are smaller than the front paws, so both of them need to be measured to decide the sizes.  We offer 2 shoes in one pack ;)

  • Because there is a large paw size gap between large and medium-sized breeds, it is difficult to size a large dog by weight. Therefore, we suggest that large dogs’ owners check the recommendation of shoe size by breed. The best way to choose a size for a large-size dog is to measure the width of the paw and then divide it by 0.8 to get the length, which refers to the right size. However, the small dogs better measure the length of the foot directly to confirm the size.

Will my dog adapt the shoes?

  • Usually, dogs love our shoes because they feel comfortable when they wear our dog shoes and boots.

  • The dog may walk in a funny way when he/she wears shoes for the first time. For example, the dog will kick, bite shoes, or lie on its stomach unhappily.

  • In this case, the dog owner should lead the dog to run quickly, and the dog will adapt itself to the shoes after it runs for several times.

Will the shoes slip off?

  • The shoes won't slip off once the size is correct and shoelaces are fastened.

  • If shoes fall off or shoe tongue tilts up after the dog takes a few steps with the shoes, the dog paws may not inside the shoes completely.

  • Or shoelaces are not tied securely before the longest nails reach the front of the shoe. Sometimes, it might because the dog shoe size is a little big(in this case, we recommend you insert the half-size pad).

How should I identify the shoes' left side and right side?

  • The metal hoop is to the outside.

  • Since the force exerted on the outside of the paw is greater than that exerted on the inside when the dog runs, the side of the shoelace with a metal hoop should face to the outside of dog paws, that is, the side with the logo should face to the outside.

Why my dog licks his/her paws after wearing the shoes?

  • The shoelaces are tied too tight.

  • The dog's dew claw was outside the shoes and it may rub the bone under it when the dog exercise for a long time. Make sure it is inside the shoe when you tie the upper shoelace.

  • Some dogs are pretty tidy. They are just cleaning, and they will get used to it eventually. 

  • And if we do not place the drew claw inside the shoes properly,

How to clean the shoes?

  • We suggest that use the neutral cleanser with a soft tissue to wipe the dirt.

  • Some styles can be washed by hand or machine. Don't hesitate to ask the customer service.

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All DJJ & Fokwow Shoe designs are protected by the U.S. Patent.

 

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